Articles on: Files module

Upload and View 3D Models in the File Module

Overview


How do I view and interact with 3D models in CxPlanner?


CxPlanner supports online viewing of 3D models such as IFC and Revit directly within the File module. You can navigate models, use built-in tools, and even link tasks to specific model areas. Some advanced functionality (e.g., Revit viewing) requires additional licensing.


All users can view IFC models. Revit model viewing requires project activation and may involve additional licensing.



When and why to use this


Use 3D model integration when your project includes BIM models and coordination workflows involving geometry, system components, or spatial context.


  • Open IFC and Revit models within CxPlanner
  • Use Autodesk 3D viewer tools for navigation and annotations
  • Link tasks directly to areas of the model
  • Combine multiple models (e.g., architecture + mechanical)


Steps to upload and view a 3D model:


  1. Go to the File module in the sidebar.
  2. Upload your 3D model file (e.g., .ifc, .rvt, or .nwd).
  3. Wait for the model to be prepared (10 seconds–20 minutes depending on file size).
  4. If Revit viewing is enabled, you’ll receive an email when the model is ready.
  5. Locate the model in the folder structure.
  6. Click the file to open it in the 3D viewer.


3D-viewer

3D models in the file structure



Behavior and results


  • Uploaded models are automatically prepared for online use
  • The viewer allows zooming, panning, orbiting, and isolating elements
  • Multiple models can be loaded and viewed simultaneously
  • Task links and annotations can be created inside supported models (Navisworks-compatible via Autodesk viewer)


Feature

Description

IFC model viewing

Available to all users by default

Revit model viewer

Requires Revit module activation and additional license

Model conversion time

10 seconds to 20 minutes depending on model size

Task linking and annotation

Supported via Autodesk viewer integration

Combine multiple models

Yes – models can be loaded together for cross-discipline coordination


Combine multiple 3D-models



Troubleshooting


Problem

Cause

Solution

Model not viewable

File still converting

Wait for the system to complete the process

Revit model viewer not available

Module not activated

Contact support to enable Revit module

File failed to convert

File format or model too large/corrupt

Contact support with model details

Can't combine models

One or more models incompatible

Ensure all models are in a supported format



Quick facts


  • Requires: All users for IFC; Admin or license activation for Revit
  • Location: File Module → Open 3D model
  • Affects: Model coordination, task linking, BIM workflows



Updated on: 07/25/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!