> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cxplanner.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Change the language of your CxPlanner interface

## Overview: change interface language

The language setting in **Account Settings** lets you switch the CxPlanner interface among the supported native languages, and you can use Google Chrome translate when your language is not listed, which is used when you want the menus and labels in your preferred language on every device you use.

It does not translate PDFs, exports, or user-entered content.

* Your role can be any role.
* You can find the menu at Profile avatar - **Account Settings** - **Language**.
* This changes the interface language for your account only.

|| This is a user-specific setting. It does not change the language for other users in the company.

Supported native interface languages: English, Danish, Dutch, Spanish, and German.

## How to change the CxPlanner language

### Change language in Account Settings

1. Click your **profile avatar** in the top-right corner.
2. Go to **Account Settings**.
3. Scroll to the **Language** section.
4. Select your preferred language from the dropdown.

![Screenshot: Language dropdown in Account Settings](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_fv916z.png)

### Translate CxPlanner with Google Chrome on desktop

1. Open Google Chrome and go to [https://app.cxplanner.com](https://app.cxplanner.com).
2. Right-click anywhere on the page.
3. Choose **Translate to [Language]**.
4. Use the three-dot menu in the popup to choose a different language if needed.

![Screenshot: Chrome translate popup on desktop](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_tmsc04.png)

### Translate CxPlanner with Google Chrome on mobile

1. Open **Google Chrome** on your phone or tablet.
2. Go to [https://app.cxplanner.com](https://app.cxplanner.com).
3. Tap the **three-dot menu** (top-right on Android, bottom-right on iOS).
4. Tap **Translate**.
5. Tap the language icon and select a language from the list.

![Screenshot: Chrome translate on mobile](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_8joeql.png)

## Results: language change behavior

| Feature | Result |
|---|---|
| Native interface languages | English, Danish, Dutch, Spanish, German |
| Machine translation | Available via Chrome for other languages |
| PDFs and exported content | Stay in the original language |
| User-entered content | Stays as entered |

## Troubleshooting: change interface language

| Problem | Cause | Solution |
|---|---|---|
| Language does not change | Selection was not saved | Reopen **Account Settings**, select the language again, and confirm it remains selected |
| Chrome does not offer translation | Auto-translate is disabled in Chrome | Open Chrome settings, enable page translation, then reload app.cxplanner.com |
| PDF still shows another language | Exports are not translated by the UI language setting | Export again knowing PDF content stays in the original language, or translate the PDF outside CxPlanner |