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# Create & respond to registrations using voice input (Android)

## Overview: voice input for tasks on Android

On mobile devices, you can use your keyboard microphone to dictate text into the comment field of a task or punch list item, which is used when you are on site, wearing gloves, or need to reply quickly without typing.

CxPlanner stores only the transcribed text, not an audio file.

Any user who can comment on a task can use this.
* You can find the action at Task - comment field - mobile keyboard microphone.
* This adds a text comment on the task.

|| This feature is available for all users on mobile devices.

## What happens during voice input

* Your device converts speech to text in the comment field
* You can review and edit the text before sending
* CxPlanner saves only the final text on the task
* On Android, the microphone is usually in the keyboard toolbar or near the suggestion bar, depending on Gboard or Samsung Keyboard

## How to dictate a task comment on Android

1. Open CxPlanner on your Android device.
2. Open the task you want to respond to.
3. Tap the **comment field** to open your keyboard.
4. Tap the **microphone icon** on the keyboard.
5. Dictate your message.
6. Review and edit the text if needed.
7. Send the message.

![Screenshot: Android keyboard microphone for task comment](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_c69vjb.png =316x700)

## Results: voice input on Android

| Action | Result |
|---|---|
| Tap the microphone | Speech-to-text is activated |
| Dictate a message | The message appears as text |
| Edit the text | The comment can be corrected before sending |
| Send the comment | The response is saved on the task |

## Troubleshooting: voice input on Android

| Problem | Cause | Solution |
|---|---|---|
| Microphone is not visible | Voice input is disabled on the keyboard | Open Gboard or Samsung Keyboard settings and enable voice input |
| Microphone is not working | Microphone permission missing | Enable microphone access for the keyboard or browser, then retry |
| Text is inaccurate | Speech recognition error | Edit the text before sending |
| Not working on desktop | Voice input is mobile-based | Use an Android phone or tablet |
| Android microphone is missing | Keyboard toolbar is hidden or another keyboard is active | Show the keyboard toolbar, or switch to Gboard or Samsung Keyboard |