> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cxplanner.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Import a Word (DOCX) or PDF Checklist into CxPlanner

## Overview: import Word or PDF checklists

Import converts Word (.docx) or PDF checklists into editable commissioning templates with CxAI, and also supports general PDF documents and migrations from CxAlloy or Facility Grid.

For Excel (.xlsx) spreadsheet import, see the Excel checklist import guide. For PDF-only steps, see the PDF checklist import guide.

* Your role must allow Template Center import, and CxAI must be enabled for your company.
* You can find the menu at Template Center - Commissioning Test - **Import Template** - **Import Files**.
* This creates new checklist templates in your library. It does not assign them to assets until you import them into a project.

|| Requires CxAI to be enabled for your company.

## Requirements for Word or PDF import

| Requirement | Description |
|---|---|
| CxAI | Enabled for your company |
| Checklist files | .docx or .pdf |
| Documentation | .pdf (for example Sequence of Operation documents) |
| Location | Template Center - Import Files |

## How to import a Word or PDF checklist

### Video guide

${frame}[Import files into CxPlanner template center](https://www.loom.com/embed/dbaa24402fc04701a4f27f2d5f9a4701)

1. Open **Template Center** and select **Commissioning Test**.
2. Click **Import Template**, then **Import Files**.
3. Choose the file type: Word checklist, PDF checklist, general PDF document, or templates from CxAlloy or Facility Grid.
4. Browse your device and upload the file.
5. Click **Upload and Convert**.
6. Review the extracted test topic and individual tests.
7. Add a category name and confirm the template name.
8. Set visibility to Only you or Your entire company.
9. Drag to reorder, remove, or update items as needed.
10. Click **Import AIResult** to complete the import.

## Results: Word or PDF import

| Type | Accepted formats |
|---|---|
| Checklist files | .docx, .pdf |
| Documentation | .pdf |

* CxPlanner creates a test category and one or more topics with checklist items
* You can edit all generated content before finalizing
* After import, return to the planner to add requirements

## Troubleshooting: Word or PDF import

| Problem | Cause | Solution |
|---|---|---|
| Cannot click Import Files | Your company role cannot run imports | Ask a **Company Admin** to run the import or raise your access |
| File not converting | Unsupported format or complex structure | Convert to Word (.docx) where possible, simplify formatting, then retry |
| Test items missing | Complex formatting in the source file | Manually edit the imported checklist and add missing items |
| Template not visible to colleagues | Visibility is set to Only Me | Change visibility to Company |