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# Manage Folder and File Access

## Overview: folder and file access

Folder access control in the Files module lets **Managers** and **Admins** grant Write, Read, or None access by user group or individual user, which is used when contractors, consultants, and design teams need different document rights.

* Your role must be **Manager** or **Admin**.
* You can find the menu at Files module - folder menu - **Access control and permissions**.
* This changes folder visibility, upload rights, and delete rights. **Admins** always keep Write access.

|| Only users with the project role Manager or Admin can manage folder and file access.
|| Admins always have Write permissions. Other users default to None.
||| Only users with the Admin role can view and modify locked folders.

## How to manage folder and file access

1. Navigate to the **Files** module in your project.
2. Click the menu icon on the desired folder.
3. Select **Access control and permissions**.

![Screenshot: Access control area](https://storage.crisp.chat/users/helpdesk/website/ea2cfd7bb6130800/image_s0yi4v.png)

4. Choose **User groups** or **Individual users**.
5. Assign **Write**, **Read**, or **None**.
6. Optionally enable **Can delete** if the user should delete files uploaded by others.
7. Click **Save**.

![Screenshot: Give access permissions](https://storage.crisp.chat/users/helpdesk/website/ea2cfd7bb6130800/image_289vcd.png)

### User group access
1. Open the access control panel.
2. Activate the desired user group so it turns green.
3. Assign the permission for each folder.
4. Manage group membership in **Project settings** if needed.

### Person-specific access
1. Scroll to the bottom of the access control panel.
2. Grant additional access to an individual user.
3. Remember you can only increase access here, not revoke access inherited from a group.

### Access log
1. Open the **User Rights** menu in the Files module.
2. Click **Access log for changes** to see who changed what and when.

## Results: folder and file access

| Permission level | Description |
|---|---|
| Write | Upload, read, and delete files |
| Read | View files only |
| None | No access to the folder |

| Option | Description |
|---|---|
| Can delete | Allows the user to delete other people's files in that folder when enabled |

## Troubleshooting: folder and file access

| Problem | Cause | Solution |
|---|---|---|
| Cannot grant access | Your project role is below Manager | Ask a project **Admin** to raise your role to **Manager** or to set the permissions |
| Cannot remove access | Access is inherited from a user group | Edit the user group membership or permissions, or move the user out of that group |
| Folder not visible | Folder is locked, or permission is None | Ask an **Admin** to unlock the folder or grant Read or Write access |
| User cannot delete files | **Can delete** is not enabled | Enable **Can delete** for that user or group, then save |