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# Reset a line item / checklist item

## Overview: reset a checklist line item

Resetting a line item clears Pass, Fail, or N/A so you can mark the checklist item again, which is used when a step was marked incorrectly.

To delete an unused unchecked item, see How do I delete a single line item on a checklist.

* Your role must be the checklist responsible user, or **Manager** or higher.
* You can find the control on the open line item - three gear icons - **Delete**.
* This clears the line item status so you can respond again.

|| Only users responsible for the checklist, or users with the project role **Manager** or higher, can reset a line item.

## How to reset a line item

1. Click the checklist item whose status you want to change.
2. Click the three small gear icons in the top-right corner.
3. Click **Delete**. This resets the line item.

![Screenshot: Reset a line item / checklist item - Step 1](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_gcji70.png)

![Screenshot: Reset a line item / checklist item - Step 2 and 3](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_1y6p6yv.png)

## Results: reset a checklist line item

* The line item status is cleared
* You can mark Pass, Fail, or N/A again
* The checklist item remains on the checklist

## Troubleshooting: reset a checklist line item

| Problem | Cause | Solution |
|---|---|---|
| Cannot reset a line item | Your role is below Manager and you are not responsible for the checklist | Ask a **Manager** or **Admin** to reset it, or get assigned as responsible |
| Item still shows old status | Browser shows a cached view | Refresh the page |