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# Reset or Revert a Checklist Signature

## Overview: reset a checklist signature

Removing a checklist signature ends the current approval at that point so you can correct the checklist and sign again, which is used when a checklist was approved too early or with errors.

For PIN-protected signing, see Require PIN code before signing a checklist.

* Your role must be the checklist responsible user, or **Manager** or higher.
* You can find the menu at the open checklist - **Approved** status - **Remove Signature**.
* This changes the approval state and what appears in the exported PDF report.

|| Only users responsible for the checklist, or users with the project role **Manager** or higher, can reset or remove a checklist signature.

||| A signature is never fully deleted. It is marked invalid so the approval trail stays intact. Approvals after a removal do not appear in the exported PDF report until you re-approve.

## How to reset and re-approve a checklist signature

### Approve the checklist first
1. Open the checklist.
2. Approve the checklist.
3. Add your signature.
4. The PDF report shows this approval as the current valid state.

![Screenshot: Reset or Revert a Checklist Signature - **Perform and approve the checklist**](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_puzozl.png)

### Remove the approved signature
1. Open the checklist.
2. Click the **Approved** status.
3. Select **Remove Signature**.
4. Confirm the removal. The signature is marked invalid and removed from the report view.

![Screenshot: Reset or Revert a Checklist Signature - **Remove the approved signature**](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_134rllp.png)

### Re-approve the checklist
1. Make the required updates or corrections.
2. Sign the checklist again.
3. The new signature becomes the official version in CxPlanner and in exports.

![Screenshot: Reset or Revert a Checklist Signature - **Re-approve the checklist**](https://storage.crisp.chat/users/helpdesk/website/-/e/a/2/c/ea2cfd7bb6130800/image_11o4q8m.png)

## Results: reset a checklist signature

| Project role | Can reset or revert signature |
|---|---|
| Admin | Yes |
| Manager | Yes |
| Consultant | Only if responsible for the checklist |
| Designer | Only if responsible for the checklist |
| Contractor | Only if responsible for the checklist |
| Viewer | No |

* Invalid signatures remain in the security trail
* Approvals after removal stay out of the PDF until you re-approve
* The latest valid signature is the official version

## Troubleshooting: reset a checklist signature

| Problem | Cause | Solution |
|---|---|---|
| Cannot remove the signature | Your role is below Manager and you are not responsible for the checklist | Ask a project **Manager** or **Admin** to remove it, or get assigned as responsible |
| Signature not visible in PDF | Signature was removed earlier and not replaced | Re-approve the checklist, then export again |
| Checklist still shows old status | Cached page | Refresh the page and check again |