> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cxplanner.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Video guide: Creating a new project

## Overview: create a new project video

This video shows how to create a new project in CxPlanner, which is used when you need a short visual walkthrough of project creation.

This page is a video tutorial only. For written company setup and first project steps, see [Set up CxPlanner and create your first project](https://help.cxplanner.com/en-us/article/tutorial-quick-set-up-of-platform-create-a-new-project-intro-to-admin-users-198ayb4/).

* Your role must allow project creation (typically company **Admin** or **Moderator**).
* You can find the menu at **Projects** - **New Project**.
* This creates a new project space in your company.

## What CxPlanner shows in the create-project video

* The project creation flow in CxPlanner
* Where company setup continues after the video

## How to watch the create-project video

1. Open the video below.
2. Follow the project creation walkthrough.
3. Use the written setup guide when you need company setup steps and role details.

${frame}[Onboarding: Creating a project](https://www.loom.com/embed/504e1bb3745a4f4d84eb78b5fcee70d0)

## Results: create a new project video

* You see the project creation flow in CxPlanner
* Company setup and first-admin steps remain in the linked written guide

## Troubleshooting: create a new project video

| Problem | Cause | Solution |
|---|---|---|
| Video does not play | Network or browser blocks the Loom embed | Try another browser, allow Loom content, or follow the written setup guide |
| New Project is missing or blocked | Company role cannot create projects, or the project limit is reached | Ask a **Company Admin** to raise your company role or the project limit under company access |
| You need full setup steps after the video | This page is a video overview only | Follow [Set up CxPlanner and create your first project](https://help.cxplanner.com/en-us/article/tutorial-quick-set-up-of-platform-create-a-new-project-intro-to-admin-users-198ayb4/) |