Task mail integration

You enable a project email address to receive emails and create tasks from them.

When using this email, you can either respond to a task (a comment is added) or create a new task.

You company needs to have enabled the Task mail plugin

Enable plugin

The plugin is enabled in the project settings, and you must be an admin to do this.

Go to the project settings
Click on the "Advanced" tab
Click on the "Enbale Task mail"

Project email

The email will have the following format:

project+IDENTIFIER@api.cxplanner.com

Creating a new task

There are two ways to create a new task. The first is simple, and the second is more complex.

Simple

Write an email and just ensure, that the email-content is the task name. When our API reaches the first new line, it will stop parsing the mail.

Send to: project+@api.cxplanner.com Subject: My new task Body: This lines is included And this line But this line is not included due to newline before

Complex

The complex way gives you more control over the task. You can add a longer name with line breaks, and you can set the status and assign people.

The example below will:

Create a task
Set the status to "Active" (if that status exists)
Assign the task to Thomas T (if that person exists and is a member of the project).

Send to: project+@api.cxplanner.com Subject: My new task Body: #status: Active #assigned: Thomas T #start This lines is included And this line And this line #end

Updating a task (adding a comment)

Write an email and just ensure, that the email-content is the task name. When our API reaches the first new line, it will stop parsing the mail.

The subject of the email MUST contain the task ID.

The example below will: 1. Find task with ID 122 2. Add a comment to the task

Send to: project+@api.cxplanner.com Subject: TaskID 122 Body: This lines is included And this line But this line is not included due to newline before

Updated on: 03/12/2023