Articles on: Troubleshooting

Why is the pop up window shaking"


Why Is Your Pop-Up Window Shaking?


You might experience your pop-up window shaking when trying to import a template or perform other actions. This is most likely because you are zoomed in too far on your web browser. Try zooming out to at least 100%, and this should resolve the issue. If the problem persists, please contact our support team.


How do I zoom out?
You can zoom out in a few different ways:


  • Hold the "Ctrl" button and scroll up or down with your mouse.
  • Click on the "three dots" in the top right corner of your web browser. Here, you have many options, including "zoom".


Updated on: 04/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!