Articles on: CxAI

Save and Reuse AI Prompts with Prompt Library

Overview


How do I save and reuse AI prompts in CxPlanner?


Prompt Library allows you to save and reuse prompts for Ask CxPlanner / CxAI. Instead of typing the same instructions repeatedly, users can quickly select a saved prompt and insert it directly into the chat composer.


This helps you:

  • Standardize AI-generated output across your company
  • Reuse effective prompts
  • Save time in daily workflows
  • Share prompts with colleagues and project teams


Example: If your company has a standard format for commissioning reports or technical documentation, you can save a Company prompt and make it available for everyone in the organization.


Prompts can contain:

  • Name
  • Description
  • Prompt text
  • Tags
  • Category
  • Icon
  • Multilingual content


All users can use Prompt Library. Only Company Admins can manage Company and Project prompts.



When and why to use this

Use Prompt Library when you want to reuse or standardize AI prompts.


Typical use cases:

  • Standard prompts for reports or documentation
  • Consistent AI output across teams
  • Faster creation of technical descriptions
  • Sharing best-practice prompts with colleagues
  • Personal shortcuts for frequently used AI commands


Important notes:

  • Prompts can be Personal, Project, Company, or System
  • System prompts are read-only
  • Users can clone existing prompts into personal versions
  • The prompt list in the / menu is cached after the first load for faster access
  • Lower-rank users can suggest prompts for approval by a Company Admin



How to - step by step

Create a new personal prompt

  1. Open Prompt Library from via CxAi by clicking on the / icon in the bottom right or via the Template Center
  2. Click Create Prompt
  3. Enter: Name, Description, Prompt text and add Tags & category
  4. Save the prompt




Use a prompt in CxAi

  1. Open Ask CxPlanner / CxAI
  2. Click on the / icon in the bottom right and open Browse promtps
  3. Select the desired prompt
  4. The prompt text is automatically inserted into the chat




Optimize a prompt with AI

CxPlanner can automatically improve or rewrite your prompts using AI.

  1. Create or edit a prompt
  2. Click Optimize
  3. AI generates an improved version of the prompt
  4. Review the suggested changes
  5. Save the updated prompt



Behavior and results

Visibility levels

Level

Description

Who can manage

Personal

Visible only to yourself

Owner

Project

Shared within a project

Company Admin

Company

Shared across the company

Company Admin

System

Default prompts from CxPlanner

Nobody - read-only



Permission matrix

Action

User / Moderator / Admin

Company Admin

Use prompts

Yes

Yes

Create personal prompts

Yes

Yes

Edit own personal prompts

Yes

Yes

Clone prompts

Yes

Yes

Create Company prompts

No

Yes

Create Project prompts

No

Yes

Approve suggestions

No

Yes

Edit System prompts

No

No



How the prompt browser works

The prompt browser provides a visual overview of available prompts.

Users can:

  • Search for prompts
  • Filter by tags and categories
  • View descriptions and icons
  • Open and insert prompts directly into the chat


Troubleshooting

Problem

Cause

Solution

I cannot edit a prompt

The prompt belongs to another user or is a System prompt

Clone the prompt into a personal version

I cannot create Company prompts

Missing permissions

Contact a Company Admin

The prompt does not appear in the / menu

The prompt is not shared with you

Check the prompt visibility

My prompt has not been shared

It is awaiting approval

Contact a Company Admin

The Optimize button is not working

Temporary AI issue

Try again later



Quick facts

  • Requires: All users can use Prompt Library
  • Management requires: Company Admin
  • Location: Ask CxPlanner / CxAI → Prompt Library
  • Affects: AI workflows, standardization, and prompt reuse
  • Supports: Personal, Project, Company, and System prompts

Updated on: 05/27/2026

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