Articles on: Project Management

Delete or Archive a Project

Overview


How do I permanently delete or temporarily archive a project in CxPlanner?

If you no longer need a project in CxPlanner, you can either delete it permanently or archive it temporarily by changing the project status to Closed. Deleting a project is irreversible, so we recommend closing the project if you think you might need it again later.


Only users with the project role Admin can delete or close a project


Note - if you delete a project, it will be permanently removed and there is no way to recover it.


Guide - How to Change the Status of a Project


  1. Click Project Settings from the left sidebar.
  2. Open the Project data tab.
  3. Click the small pencil icon next to the project status.
  4. Change the status to Closed and confirm.





Guide - How to Delete a Project


  1. Click Project Settings from the left sidebar.
  2. Open the Advanced tab.
  3. Scroll down to the delete project section and click Delete project.
  4. Type the full project name to confirm the deletion.
  5. Click the final Delete button.



Behavior and results


Deleting and closing a project have very different outcomes:


Action

Result

Reversible?

Close

Project is archived but data is fully retained

✅ Yes – can reopen

Delete

Project is permanently deleted, including all checklists and data

❌ No – permanent


Troubleshooting

Problem

Cause

Solution

Can't see the "Delete" button

Not a project Admin

Ask a project Admin to perform it

Project still shows in dashboard

Project was closed, not deleted

Filter out closed projects

Typing the name doesn’t work

Incorrect project name format

Copy the exact name from the top of the project


Quick facts

  • Requires: Project role Admin
  • Location: Project Settings → Project Data / Advanced
  • Affects: Project availability, user access, project data, PDF export

Updated on: 08/06/2025

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