Articles on: Users and access levels

How to re-send an invitation to an internal/external user

How to Resend an Invitation to an Internal/External User


Sometimes a user might not receive their original invitation email - this can happen due to spam filters, typos in the email address, or simply overlooking the message. In such cases, you can easily re-send the invitation to ensure the user gets access to the platform.


Step-by-step Guide:


  1. Click on your profile icon in the top-right corner.
  2. Select "Users" from the dropdown menu.
  3. Locate the user you want to re-invite in the list and click "Edit" next to the user's name.
  4. Click the "Re-send Confirmation" button.


Step 1 & 2


Step 3


Step 4



Updated on: 06/04/2025

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