How to re-send an invitation to an internal/external user

How to Resend an Invitation to an Internal/External User

Sometimes a user might not receive their original invitation email - this can happen due to spam filters, typos in the email address, or simply overlooking the message. In such cases, you can easily re-send the invitation to ensure the user gets access to the platform.

Step-by-step Guide:

Click on your profile icon in the top-right corner.
Select "Users" from the dropdown menu.
Locate the user you want to re-invite in the list and click "Edit" next to the user's name.
Click the "Re-send Confirmation" button.

Step 1 & 2

Step 3

Step 4

Updated on: 06/04/2025