Articles on: FAQ

Login with SSO on iOS iPhone

Overview



If your company has enabled Single Sign-On (SSO) login, you will be accessing CxPlanner through your company's designated security provider. In this scenario, you won't have a dedicated CxPlanner password, and the login process will be facilitated through your company's workflow.

Logging in via SSO



The workflow for logging in with SSO is as follows:

Open CxPlanner and click on the login button.
Provide your email and click "Next."
You will be redirected to your SSO provider (e.g., Google, Microsoft, etc.).
Sign in with your SSO credentials.
After authentication, you will be redirected back to CxPlanner.

SSO and iPhone



If your company has enabled SSO, the default iPhone application for CxPlanner cannot be used due to security restrictions imposed on iOS apps. However, there are alternative ways to access CxPlanner on your iPhone.

Using Your Preferred Browser



You can access CxPlanner through your preferred browser on your iPhone. Simply open Safari, navigate to the CxPlanner website, and log in. All features will function as intended.

Creating a Dedicated App Shortcut



Another option is to create a shortcut that simulates the CxPlanner app. Follow these steps:

Open Safari on your iPhone.
Navigate to the CxPlanner login page
Tap the share icon (usually located at the bottom center) on the browser.
Choose "Add to Home Screen" from the options.
Name the shortcut (e.g., CxPlanner) and tap "Add."

Now, you have a shortcut on your home screen that provides quick access to CxPlanner, mimicking the app experience.












Updated on: 01/30/2024

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