Welcome to CxPlanner!
Overview: welcome to CxPlanner
CxPlanner is a digital commissioning platform for project files, schedules, quality assurance, tasks, and test results, with real-time updates and a logged history of changes, which is used by commissioning teams from first login onward.
This page is an introduction and support entry point. It does not teach a specific workflow. For first login after an invite, see the Getting started invitation guide. For app install, see Install and log in to the CxPlanner app.
- Your role can be any CxPlanner user.
- You can find support via live chat on cxplanner.com and guides in the Helpdesk.
- This page does not change project data.
What CxPlanner covers
- Project web, schedules, and quality assurance tools in one platform
- Real-time updates of tasks, test results, and review comments
- Automatic logging so each task keeps a traceable history
The founders built CxPlanner from construction and commissioning experience across project management, real estate development, and quality assurance.
How to get help
- Use Live chat in the bottom right of cxplanner.com.
- Open the Helpdesk for guides, tutorials, and FAQs.
- Install the mobile app if you work on site, using the install and login guide.
Results: welcome to CxPlanner
- You know what CxPlanner covers at a high level
- You know where to get live chat and Helpdesk support
Troubleshooting: welcome to CxPlanner
Problem | Cause | Solution |
|---|---|---|
You do not know where to start after login | This page is an introduction only | Open the Helpdesk Getting started guides, or use live chat and describe your role and project |
You cannot find the mobile app steps | App install is covered in a separate article | |
Live chat is not visible | You are not on cxplanner.com, or chat is blocked by the browser | Open cxplanner.com directly, or use the Helpdesk articles instead |
Updated on: 07/26/2026
Thank you!