Install and log in to the CxPlanner app
Overview: install and log in
CxPlanner is available as a free iOS and Android app, and in the browser. Both give you the same projects, checklists, tasks, and documentation, which is used when you work on site from a phone or tablet, or from a desktop browser.
For SSO on iPhone, see the iOS SSO login guide.
- Your role must be any active CxPlanner account.
- You can find the app in the App Store or Google Play, or open the browser login at https://cxplanner.com/login.
- This does not change project data. It gives you access to your projects on that device.
For the best browser experience, use Google Chrome. Other browsers work but may perform less well.
How to install and log in
Download the app
- Open your device app store.
- Search for CxPlanner.
- Download and install the app.
Log in to the app
- Open the CxPlanner app.
- Enter your email and password.
- Tap Log in.
- Start from your project overview.
Use the browser instead
- Open your browser (prefer Google Chrome).
- Go to https://cxplanner.com/login.
- Enter your credentials and log in.
- Start from your project overview.
Results: app and browser access
- App and browser have the same functionality
- On mobile, the app hides the browser URL bar for a larger workspace
- Login credentials are the same across devices
- Projects and data stay in sync between app and browser
Troubleshooting: install and log in
Problem | Cause | Solution |
|---|---|---|
Cannot log in | Wrong email or password | Use Reset password on the login screen, then try again with the new password |
SSO login fails on iPhone | Company SSO needs the iOS-specific flow | Follow the iOS SSO login guide |
App not found in the store | Regional store listing or search mismatch | Use the direct App Store or Google Play link above |
Browser is slow or unstable | Unsupported or outdated browser | Switch to Google Chrome and retry |
Updated on: 07/26/2026
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