Articles on: Account & Company Settings

How to save a personal signature which can reused

Overview: save a personal signature


The Signature section in Account settings stores one personal signature so CxPlanner can reuse it during approvals, which is used when you sign checklists or documents often and do not want to redraw the signature each time.


  • Your role can be any role.
  • You can find the menu at Profile icon - Account settings - Signature.
  • This changes the signature suggested during approvals and shown on related PDF output.


All users can save their own signature.


How to save your personal signature


  1. Click your profile icon in the top-right corner.
  2. Select Account settings.
  3. Scroll to the Signature section and draw your signature.
  4. Toggle Enable saved signature.
  5. Click save signature.


Screenshot: Signature drawing area in Account settings


Results: saved signature behavior


Action

Result

Save signature

Available during checklist or form approval

Change signature

New version replaces the previous one

Remove signature

You must draw it manually the next time


Troubleshooting: personal signature


Problem

Cause

Solution

Signature is not saving

Enable saved signature toggle is off

Turn on Enable saved signature, draw again, then click save signature

Signature missing during approval

Signature was never stored or was cleared

Open Account settings, save the signature again, then retry the approval

Signature field is empty after save

Browser did not keep the drawing

Redraw the signature, confirm the toggle is on, save, then refresh Account settings to verify it is still there

Updated on: 07/26/2026

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