Articles on: Files module

Upload Files and ZIP Archives to the File Module

Overview: upload files and ZIP archives


The File module upload lets you add single files, multi-file bulk uploads, and ZIP archives with optional automatic extraction into the folder structure, which is used when centralising project documents, drawings, reports, and supporting materials in CxPlanner.


Storage monitoring and license limits are covered briefly here; see the linked storage article for more detail.


  • Your role must include upload (write) access on the target folder. Admin always has access. Other roles need folder permission first.
  • You can find the menu at File module - folder with a blue plus - Upload.
  • This changes the file repository, folder structure, and global license storage usage.


Only users with upload permissions for a folder can use this feature. You must be granted access to a folder first. Users with the role Admin always have access.


Requirements for uploading files


Requirement

Description

Folder access

Write or upload permission on the target folder

Folder indicator

A blue plus on the folder means you can upload

Max file size

5 GB per individual file

Storage

Shared across all projects under your license


How to upload files


  1. Navigate to the File module.
  2. Click a folder that shows a blue plus symbol. This indicates you have upload rights.
  3. Click Upload.
  4. Drag files into the upload field, or click to browse and select files.
  5. Click Upload to begin.


Screenshot: Upload Files and ZIP Archives to the File Module - Steps to upload files:


Upload many files


How to upload and extract a ZIP file


  1. Open the Upload dialog as above.
  2. Add a ZIP file.
  3. When the yellow message box appears, tick Extract ZIP.
  4. Complete the upload so CxPlanner creates subfolders and files matching the ZIP structure.


Results: file and ZIP upload


Upload method

Result

Single file upload

Uploads one file at a time

Multi-file upload

Uploads multiple files in a single action

ZIP file upload

Uploads the archive as-is unless extraction is selected

ZIP file with extraction

Creates subfolders and uploads contents according to the ZIP structure

Folder without permission

Upload button is hidden

Folder with permission

Upload button is visible, indicated by a blue plus icon


  • Maximum file size is 5 GB per file
  • There is no separate project storage cap; usage is cumulative on the license


Monitor storage use


Only the company Administrator can open company agreement storage.


  1. Click your avatar in the top-right corner.
  2. Go to Company profile - Company agreement.
  3. View current storage and request additional space if needed.


See help page here on the topic.


Troubleshooting: upload files and ZIP archives


Problem

Cause

Solution

Upload button not visible

Your user or group lacks write access on the folder

Ask a project Manager or Admin to grant write access on that folder

ZIP file not extracted

Extract ZIP was not ticked

Re-upload the ZIP and tick Extract ZIP

Upload fails

File exceeds 5 GB

Split the file into parts under 5 GB, or compress differently, then retry

Reached storage limit

License storage cap reached

Open Company profile - Company agreement as company Administrator, or ask that person to request more storage

Updated on: 07/26/2026

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