Articles on: FAQ

Why is the pop up window shaking"

Why Is Your Pop-Up Window Shaking?



You might experience your pop-up window shaking when trying to import a template or perform other actions. This is most likely because you are zoomed in too far on your web browser. Try zooming out to at least 100%, and this should resolve the issue. If the problem persists, please contact our support team.

How do I zoom out?
You can zoom out in a few different ways:

Hold the "Ctrl" button and scroll up or down with your mouse.
Click on the "three dots" in the top right corner of your web browser. Here, you have many options, including "zoom".


Updated on: 08/02/2024

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