Fixes
Camera does not work on Mobile or Tablet
Why does the camera not work If your camera isn't working on your phone or tablet inside CxPlanner, there are usually three possible reasons. Try them out, and if they don't work, write to us in the chat. 1) Your mobile or tablet is not updated. For security reasons, you should always update your devices. Older devices may experience challenges with selected features in CxPlanner. Go to system settings and check for any pending updates. 2) Legacy device If you are using very olSome readersWhy is the pop up window shaking"
Why Is Your Pop-Up Window Shaking? You might experience your pop-up window shaking when trying to import a template or perform other actions. This is most likely because you are zoomed in too far on your web browser. Try zooming out to at least 100%, and this should resolve the issue. If the problem persists, please contact our support team. How do I zoom out? You can zoom out in a few different ways: Hold the "Ctrl" button and scroll up or down with your mouse. Click on the "threFew readersMissing tasks and uploaded photos?
Automatic upload CxPlanner uploads your registrations and pictures to the cloud immediately. If you have poor internet, CxPlanner will wait until the signal improves. Poor internet / Offline If you have a poor internet connection or make a registration offline, tasks and pictures will be saved on your phone. When you regain internet, CxPlanner will automatically try to upload it. Check for missing uploads and manually initiate You can always check if you have pending uploads by sSome readersError - 503
Error 503 - Unable to Log In If you encounter a 503 error while attempting to log in, it may be because your activity has been flagged by our spam filter. This rarely happens, but certain tools like password managers or ad blockers can sometimes interfere with the login process. How to Resolve the Issue: Try using a different browser: Switch to another browser to see if this resolves the issue. Disable interfering tools: Temporarily turn off your password manager.Few readers