Articles on: Account & Company Settings

Add a company logo

Overview


A company logo makes your reports look more professional and recognizable to clients and partners. When you upload a logo to your company profile, it will automatically appear in all your reports and documents, strengthening your company’s visual identity.


Note: Only the company's administrators have permission to add or change the company logo



When and why to use this


Adding a logo is useful when you want your reports and documents to reflect your company’s branding.

  • Ensures reports are instantly recognizable to clients and partners
  • Strengthens your company’s visual identity across all outputs
  • The uploaded logo is applied automatically to all company reports and exports
  • Only one logo can be active at a time - uploading a new logo replaces the existing one



  1. Click on your profile icon in the top right corner.
  2. Select "Company Profile" from the menu.
  3. Go to the "Logo" section.
  4. Click "Browse", select your logo, and upload it.


Your logo is now added and will be included in all your reports!



Behavior and results

  • The uploaded logo will appear on all reports and documents generated in CxPlanner.
  • Supported file formats include common image types (e.g., PNG, JPG).
  • Updating the logo replaces the old one across all reports immediately.


Troubleshooting

Problem

Cause

Solution

Can’t see the logo in reports

Logo not uploaded or cached

Re-upload the logo and refresh reports

Upload button not available

Insufficient permissions

Contact a company Admin to upload logo

Logo looks blurry

Low resolution image

Upload a higher resolution logo file


Quick facts

  • Requires: Company role Admin
  • Location: Profile icon → Company Profile → Logo
  • Affects: All company reports and exported documents

Updated on: 08/18/2025

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