Articles on: Tasks / Issues

Add a new task / observation

dOverview: add a new task


Creating a task in CxPlanner logs a punch list item, issue, or observation so it can be tracked to closeout, which is used during site inspections, commissioning, and design reviews.


For bulk import from a spreadsheet, see Import Tasks from Excel.


  • Your role must be Contractor or higher. Visibility and creation can also depend on your user group.
  • You can find the menu at Punch list items and Tasks - New Task.
  • This creates a task visible in table, Closeout Overview (Kanban), schedule, and floor plan views based on your permissions.


Only users with the project role Contractor or higher can create new tasks. User group settings can further limit visibility or creation.


How to create a new task


  1. Open the project and go to Punch list items and Tasks.
  2. Click New Task.
  3. Fill in the task details such as title, description, type, and due date.
  4. Click Save.


Screenshot: Add a new task / observation - Steps 1 and 2


Screenshot: Add a new task / observation - Steps 3 and 4


Results: add a new task


Project role

Can view tasks

Can create tasks

Admin

Yes

Yes

Manager

Yes

Yes

Consultant

Yes

Yes

Designer

Yes

Yes

Contractor

Yes

Yes

Viewer

Yes

No


  • The task appears in table view as a structured list row
  • Closeout Overview shows it as a Kanban card by status
  • Schedule and floor plan views show it when those links are set


Troubleshooting: add a new task

If you don't see New item, or can't create a task


This is the most common cause of "why can't I create a task" or "where's the add task button" questions: a project user-group with Restrict from creating new tasks turned on.


Two separate settings can block this, and either one alone is enough:

  • Project role below Contractor (Viewer) never gets task creation.
  • User-group setting: even a Contractor, Designer, Consultant, or Manager loses the New item button if their user-group has Restrict from creating new tasks turned on, under Project Settings → Users → User-groups. See "Manage user-group permissions on a project" to check or change it - this requires project role Manager or higher.

Check the user-group setting before assuming it's a role problem - it's the more common cause.

Updated on: 09/24/2026

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