Articles on: Tasks / Issues

Uploading registrations and pictures to the cloud

Overview: upload tasks and pictures to the cloud


CxPlanner uploads tasks and pictures automatically when the connection is available, and stores them locally on the device when you are offline until sync can finish.


Pending uploads are visible only on the device that created the content.


  • Your role can be any user who can create tasks or pictures.
  • You can find pending uploads under the notification icon at the top of the screen on the original device.
  • This moves locally stored tasks and pictures into CxPlanner cloud storage for the project.


Pending uploads can be checked and started only on the device where the task or picture was created.


How automatic upload works


  1. Create a task or take a picture in CxPlanner.
  2. If the internet connection is stable, the upload runs immediately.


How offline or poor-connection upload works


  1. Create a task or picture while offline or on a weak connection.
  2. CxPlanner saves the content locally on the device.
  3. When the connection returns, CxPlanner uploads the pending files automatically.


How to check pending uploads and upload manually


  1. On the device where you created the content, click the notification icon at the top of the screen.
  2. Review the list of pending uploads.
  3. Start any pending uploads when CxPlanner prompts you.


Check for waiting uploads


Results: upload tasks and pictures to the cloud


  • Stable connections upload without extra steps
  • Offline content waits locally until sync
  • Pending lists are device-specific
  • Uploaded files are stored in CxPlanner cloud and linked to the project


Troubleshooting: upload tasks and pictures to the cloud


Problem

Cause

Solution

Pending uploads not showing

Checking from a different device

Open CxPlanner on the device where the files were created

Files not uploading automatically

Weak or unstable internet connection

Wait for a stable connection, or trigger upload from the notification icon

Upload stuck in pending status

Temporary sync error

Restart the app and retry the upload from the notification list

Updated on: 07/26/2026

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