Change the language of your CxPlanner interface

Overview

How do I view CxPlanner in my preferred language?

CxPlanner supports multiple languages and allows users to change their personal interface language. If your preferred language is not supported natively, you can use Google Chrome’s translation features to view the platform in any language.

This is a user-specific setting and will only apply to your account - not across the company.

Option 1: Change language from CxPlanner’s settings

Use this when your preferred language is supported natively.

Supported native CxPlanner interface languages:

English
Danish
Dutch
Spanish
German

Steps:

Click your profile avatar in the top-right corner
Go to Account Settings
Scroll to the Language section
Select your preferred language from the dropdown

This setting updates the interface language across all devices you're logged into.

Change language in account settings

Option 2: Translate CxPlanner using Google Chrome

Use this when your language is not supported natively.

Desktop browser (Windows/macOS/Linux)

Open Google Chrome and go to https://app.cxplanner.com
Right-click anywhere on the page
Choose Translate to [Language]
Use the three-dot menu in the popup to choose a different language if needed

Translate in Chrome on desktop

Mobile browser (Android/iOS)

Open Google Chrome on your phone or tablet
Navigate to https://app.cxplanner.com
Tap the three-dot menu (top-right on Android, bottom-right on iOS)
Tap Translate…
To change language, tap the language icon and select from the list

Translate in Chrome on mobile

Behavior and results

Feature	Description
Native interface languages	English, Danish, Dutch, Spanish, German
Machine translation	Supported via Chrome for any other language
PDFs/exported content	Not translated — content remains in the original language
User-entered content	Not affected by translation — remains in the original entered language

Troubleshooting

Problem	Cause	Solution
Language doesn’t change	Not saved in settings	Reopen Account Settings and save again
Chrome doesn’t offer translation	Auto-translate is disabled in Chrome	Enable translation from Chrome settings

Quick facts

Requires: All users have access
Location: Account Settings → Language / Chrome → Translate page
Affects: User interface only (not data or PDF exports)

Updated on: 08/04/2025

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