Change the language of your CxPlanner interface
Overview
How do I view CxPlanner in my preferred language?
CxPlanner supports multiple languages and allows users to change their personal interface language. If your preferred language is not supported natively, you can use Google Chrome’s translation features to view the platform in any language.
Option 1: Change language from CxPlanner’s settings
Use this when your preferred language is supported natively.
Supported native CxPlanner interface languages:
- English
- Danish
- Dutch
- Spanish
- German
Steps:
- Click your profile avatar in the top-right corner
- Go to Account Settings
- Scroll to the Language section
- Select your preferred language from the dropdown
Option 2: Translate CxPlanner using Google Chrome
Use this when your language is not supported natively.
Desktop browser (Windows/macOS/Linux)
- Open Google Chrome and go to https://app.cxplanner.com
- Right-click anywhere on the page
- Choose Translate to [Language]
- Use the three-dot menu in the popup to choose a different language if needed
Mobile browser (Android/iOS)
- Open Google Chrome on your phone or tablet
- Navigate to https://app.cxplanner.com
- Tap the three-dot menu (top-right on Android, bottom-right on iOS)
- Tap Translate…
- To change language, tap the language icon and select from the list
Behavior and results
Feature | Description |
---|---|
Native interface languages | English, Danish, Dutch, Spanish, German |
Machine translation | Supported via Chrome for any other language |
PDFs/exported content | Not translated — content remains in the original language |
User-entered content | Not affected by translation — remains in the original entered language |
Troubleshooting
Problem | Cause | Solution |
---|---|---|
Language doesn’t change | Not saved in settings | Reopen Account Settings and save again |
Chrome doesn’t offer translation | Auto-translate is disabled in Chrome | Enable translation from Chrome settings |
Quick facts
- Requires: All users have access
- Location: Account Settings → Language / Chrome → Translate page
- Affects: User interface only (not data or PDF exports)
Updated on: 07/25/2025
Thank you!