Change the language of your CxPlanner interface
Overview: change interface language
The language setting in Account Settings lets you switch the CxPlanner interface among the supported native languages, and you can use Google Chrome translate when your language is not listed, which is used when you want the menus and labels in your preferred language on every device you use.
It does not translate PDFs, exports, or user-entered content.
- Your role can be any role.
- You can find the menu at Profile avatar - Account Settings - Language.
- This changes the interface language for your account only.
Supported native interface languages: English, Danish, Dutch, Spanish, and German.
How to change the CxPlanner language
Change language in Account Settings
- Click your profile avatar in the top-right corner.
- Go to Account Settings.
- Scroll to the Language section.
- Select your preferred language from the dropdown.

Translate CxPlanner with Google Chrome on desktop
- Open Google Chrome and go to https://app.cxplanner.com.
- Right-click anywhere on the page.
- Choose Translate to [Language].
- Use the three-dot menu in the popup to choose a different language if needed.

Translate CxPlanner with Google Chrome on mobile
- Open Google Chrome on your phone or tablet.
- Go to https://app.cxplanner.com.
- Tap the three-dot menu (top-right on Android, bottom-right on iOS).
- Tap Translate.
- Tap the language icon and select a language from the list.

Results: language change behavior
Feature | Result |
|---|---|
Native interface languages | English, Danish, Dutch, Spanish, German |
Machine translation | Available via Chrome for other languages |
PDFs and exported content | Stay in the original language |
User-entered content | Stays as entered |
Troubleshooting: change interface language
Problem | Cause | Solution |
|---|---|---|
Language does not change | Selection was not saved | Reopen Account Settings, select the language again, and confirm it remains selected |
Chrome does not offer translation | Auto-translate is disabled in Chrome | Open Chrome settings, enable page translation, then reload app.cxplanner.com |
PDF still shows another language | Exports are not translated by the UI language setting | Export again knowing PDF content stays in the original language, or translate the PDF outside CxPlanner |
Updated on: 07/26/2026
Thank you!