Articles on: Account & Company Settings

Change the language of your CxPlanner interface

Overview: change interface language


The language setting in Account Settings lets you switch the CxPlanner interface among the supported native languages, and you can use Google Chrome translate when your language is not listed, which is used when you want the menus and labels in your preferred language on every device you use.


It does not translate PDFs, exports, or user-entered content.


  • Your role can be any role.
  • You can find the menu at Profile avatar - Account Settings - Language.
  • This changes the interface language for your account only.


This is a user-specific setting. It does not change the language for other users in the company.


Supported native interface languages: English, Danish, Dutch, Spanish, and German.


How to change the CxPlanner language


Change language in Account Settings


  1. Click your profile avatar in the top-right corner.
  2. Go to Account Settings.
  3. Scroll to the Language section.
  4. Select your preferred language from the dropdown.


Screenshot: Language dropdown in Account Settings


Translate CxPlanner with Google Chrome on desktop


  1. Open Google Chrome and go to https://app.cxplanner.com.
  2. Right-click anywhere on the page.
  3. Choose Translate to [Language].
  4. Use the three-dot menu in the popup to choose a different language if needed.


Screenshot: Chrome translate popup on desktop


Translate CxPlanner with Google Chrome on mobile


  1. Open Google Chrome on your phone or tablet.
  2. Go to https://app.cxplanner.com.
  3. Tap the three-dot menu (top-right on Android, bottom-right on iOS).
  4. Tap Translate.
  5. Tap the language icon and select a language from the list.


Screenshot: Chrome translate on mobile


Results: language change behavior


Feature

Result

Native interface languages

English, Danish, Dutch, Spanish, German

Machine translation

Available via Chrome for other languages

PDFs and exported content

Stay in the original language

User-entered content

Stays as entered


Troubleshooting: change interface language


Problem

Cause

Solution

Language does not change

Selection was not saved

Reopen Account Settings, select the language again, and confirm it remains selected

Chrome does not offer translation

Auto-translate is disabled in Chrome

Open Chrome settings, enable page translation, then reload app.cxplanner.com

PDF still shows another language

Exports are not translated by the UI language setting

Export again knowing PDF content stays in the original language, or translate the PDF outside CxPlanner

Updated on: 07/26/2026

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