Articles on: Account & Company Settings

Enable push notifications on Iphone

Overview: push notifications on iPhone


Push notifications for CxPlanner on iPhone are enabled from the browser Notifications settings while logged in through Safari or another web browser, which is used when you want alerts on your phone without relying on the App Store app.


Push notifications cannot be enabled in the CxPlanner app from the App Store.


  • Your role can be any role.
  • You can find the menu at Profile icon - Notifications - push notifications at the bottom of the page.
  • This changes whether CxPlanner can send push alerts to your iPhone through the browser.


All users can enable push notifications from a web browser on iPhone.


How to enable push notifications on iPhone


  1. Open CxPlanner on your iPhone using Safari or your preferred web browser.
  2. Log in to your CxPlanner account.
  3. Tap your profile icon.
  4. Select Notifications.
  5. Scroll to the bottom of the page.
  6. Enable push notifications.


Screenshot: Notifications page with push notifications toggle on iPhone


Results: iPhone push notification behavior


Once push notifications are enabled, CxPlanner can send notifications to your iPhone through the browser.


Using CxPlanner on iPhone

Can push notifications be enabled?

Via Safari or web browser

Yes

Via App Store app

No


Troubleshooting: push notifications on iPhone


Problem

Cause

Solution

Cannot enable push notifications

You are using the CxPlanner App Store app

Open CxPlanner in Safari or another web browser, then enable push under Notifications

Cannot find the setting

You are not on the Notifications page

Tap your profile icon, select Notifications, and scroll to the bottom

Not receiving notifications

Browser or iPhone notifications are blocked

Open iPhone Settings - Notifications for Safari (or your browser), allow alerts, then re-enable push in CxPlanner

Updated on: 07/26/2026

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