Articles on: Account & Company Settings

Enable push notifications on Iphone

Overview


How do I enable push notifications on iPhone?


You can enable push notifications for CxPlanner on iPhone through Safari or your preferred web browser. Unfortunately, it is not possible to enable push notifications when using the CxPlanner app downloaded from the App Store.


All users can enable push notifications.


When and why to use this

Use push notifications to receive updates and alerts from CxPlanner directly on your iPhone.

  • Push notifications can be enabled through a web browser on iPhone.
  • Push notifications cannot be enabled through the CxPlanner app from the App Store.
  • You must be logged in to CxPlanner in Safari or another web browser.
  • Notification settings are managed from your profile under Notifications.


How to - step by step

  1. Open CxPlanner on your iPhone using Safari or your preferred web browser.
  2. Log in to your CxPlanner account.
  3. Tap your profile icon.
  4. Select Notifications.
  5. Scroll to the bottom of the page.
  6. Enable push notifications.



Behavior and results


Once push notifications are enabled, CxPlanner can send notifications directly to your iPhone through the browser.

Using CxPlanner on iPhone

Can push notifications be enabled?

Via Safari or web browser

Yes

Via App Store app

No


Troubleshooting

Problem

Cause

Solution

I cannot enable push notifications

You are using the CxPlanner app from the App Store

Open CxPlanner in Safari or another web browser

I cannot find the setting

You are not on the Notifications page

Tap your profile icon, select Notifications, and scroll to the bottom

I am not receiving notifications

Notifications are disabled in the browser or on the iPhone

Check that notifications are allowed for the browser in the iPhone settings


Quick facts

  • Requires: All users
  • Location: Profile icon → Notifications → Push notifications
  • Affects: Notifications on iPhone through the browser

Updated on: 05/11/2026

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