Articles on: Troubleshooting & Support

Create & respond to registrations using voice input (Android)

Overview: voice input for tasks on Android


On mobile devices, you can use your keyboard microphone to dictate text into the comment field of a task or punch list item, which is used when you are on site, wearing gloves, or need to reply quickly without typing.


CxPlanner stores only the transcribed text, not an audio file.


Any user who can comment on a task can use this.

  • You can find the action at Task - comment field - mobile keyboard microphone.
  • This adds a text comment on the task.


This feature is available for all users on mobile devices.


What happens during voice input


  • Your device converts speech to text in the comment field
  • You can review and edit the text before sending
  • CxPlanner saves only the final text on the task
  • On Android, the microphone is usually in the keyboard toolbar or near the suggestion bar, depending on Gboard or Samsung Keyboard


How to dictate a task comment on Android


  1. Open CxPlanner on your Android device.
  2. Open the task you want to respond to.
  3. Tap the comment field to open your keyboard.
  4. Tap the microphone icon on the keyboard.
  5. Dictate your message.
  6. Review and edit the text if needed.
  7. Send the message.


Screenshot: Android keyboard microphone for task comment


Results: voice input on Android


Action

Result

Tap the microphone

Speech-to-text is activated

Dictate a message

The message appears as text

Edit the text

The comment can be corrected before sending

Send the comment

The response is saved on the task


Troubleshooting: voice input on Android


Problem

Cause

Solution

Microphone is not visible

Voice input is disabled on the keyboard

Open Gboard or Samsung Keyboard settings and enable voice input

Microphone is not working

Microphone permission missing

Enable microphone access for the keyboard or browser, then retry

Text is inaccurate

Speech recognition error

Edit the text before sending

Not working on desktop

Voice input is mobile-based

Use an Android phone or tablet

Android microphone is missing

Keyboard toolbar is hidden or another keyboard is active

Show the keyboard toolbar, or switch to Gboard or Samsung Keyboard

Updated on: 07/26/2026

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