Create & respond to registrations using voice input (Android)
Overview
How do I create or respond to a registration by dictating my message?
On mobile devices, you can use your keyboard’s built-in microphone feature to dictate text directly into the comment field of a registration. This is useful when you are on-site, wearing gloves, or need to respond quickly without typing manually.
When and why to use this
Use voice input when you want to quickly create or respond to a registration from your mobile device.
- The feature works on mobile devices
- Your spoken message is converted into text in the comment field
- You can review and edit the text before sending
- The microphone is part of your mobile keyboard and may look different on iPhone and Android
- CxPlanner does not record or save your voice as an audio file
How to - step by step
- Open CxPlanner on your mobile device.
- Open the registration you want to respond to.
- Tap the comment field to open your keyboard.
- Tap the microphone icon on your keyboard.
- Dictate your message.
- Review and edit the text if needed.
- Send the message.
Android
On Android, the microphone icon is usually located in the keyboard toolbar or near the suggestion bar. The exact placement depends on the keyboard app, for example Gboard or Samsung Keyboard.
Behavior and results
When you use the microphone, your mobile device converts speech into text. CxPlanner only receives the final text entered in the comment field.
Action | Result |
|---|---|
Tap the microphone | Speech-to-text is activated |
Dictate a message | The message appears as text |
Edit the text | The comment can be corrected before sending |
Send the comment | The response is saved on the registration |
Troubleshooting
Problem | Cause | Solution |
|---|---|---|
Microphone is not visible | Voice input is disabled on the keyboard | Check your keyboard settings |
Microphone is not working | Missing microphone permission | Enable microphone access for your keyboard or browser |
Text is inaccurate | Speech recognition error | Edit the text before sending |
Not working on desktop | Voice input is mobile-based | Use a mobile device |
Android microphone is missing | Keyboard toolbar is hidden or another keyboard is used | Check Gboard or Samsung Keyboard settings |
Quick facts
- Requires: Access to comment on registrations
- Location: Registration → Comment field → Mobile keyboard microphone
- Affects: Registration comments
- Works on: Mobile devices, including iPhone and Android
Updated on: 04/24/2026
Thank you!