Articles on: Troubleshooting & Support

Create & respond to registrations using voice input (Iphone)

Overview: voice input for tasks on iPhone


On mobile devices, you can use your keyboard microphone to dictate text into the comment field of a task or punch list item, which is used when you are on site and need to reply without typing.


CxPlanner stores only the transcribed text, not an audio file. Desktop keyboards are not the intended path.


Any user who can comment on a task can use this.

  • You can find the action at Task - comment field - mobile keyboard microphone.
  • This adds a text comment on the task.


This feature is available for all users on mobile devices.


What happens during voice input


  • Your device converts speech to text in the comment field
  • You can review and edit the text before sending
  • CxPlanner saves only the final text on the task
  • The microphone control comes from your mobile keyboard and can look different by keyboard settings


How to dictate a task comment on iPhone


  1. Open CxPlanner on your iPhone.
  2. Open the task you want to respond to.
  3. Tap the comment field to bring up the keyboard.
  4. Tap the microphone icon on the keyboard.
  5. Dictate your message.
  6. Review the text in the comment field.
  7. Send the message.


Screenshot: iPhone keyboard microphone for task comment


Results: voice input on iPhone


Action

Result

Tap the microphone

Speech-to-text is activated

Dictate a message

The message appears as text

Send the comment

The response is saved on the task


Troubleshooting: voice input on iPhone


Problem

Cause

Solution

Microphone not visible

Keyboard or device does not support voice input

Open iPhone keyboard settings, enable Dictate, then reopen the comment field

Microphone not working

Microphone permission missing for keyboard or browser

Enable microphone access for the keyboard or Safari/Chrome, then retry

Text is inaccurate

Speech recognition error

Edit the text in the comment field before sending

Not working on desktop

Feature is mobile-based

Use an iPhone or another mobile device

Updated on: 07/26/2026

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