Safety
Login with SSO on iOS iPhone
SSO and iPhone If your company has enabled SSO, the default iPhone application for CxPlanner cannot be used due to security restrictions imposed on iOS apps. However, there are alternative ways to access CxPlanner on your iPhone. Using Your Preferred Browser You can access CxPlanner through your preferred browser on your iPhone. Simply open Safari, navigate to the CxPlanner website, and log in. All features will function as intended. Creating a Dedicated App Shortcut Another optFew readersLogin with SSO (Single-Sign-On)
Overview If your company has enabled Single Sign-On (SSO) login, you will be accessing CxPlanner through your company's designated security provider. In this scenario, you won't have a dedicated CxPlanner password, and the login process will be facilitated through your company's workflow. Logging in via SSO The workflow for logging in with SSO is as follows: Open CxPlanner and click on the login button. Provide your email and click "Next." You will be redirected to your SSOFew readers2FA
How to Enable 2FA on Your CxPlanner Profile To protect your account from unauthorized access, we recommend enabling two-factor authentication (2FA). With 2FA, you will need to enter a one-time code from an authentication app in addition to your password when logging in. This adds an extra layer of security and reduces the risk of your account being compromised. How to Enable 2FA Click on your profile icon in the top right corner. Select "Account settings" from the menu. ScFew readersYubikey
Linking a YubiKey to your CxPlanner profile To enhance the security of your CxPlanner account, you can link a YubiKey as an additional authentication method. A YubiKey acts as a physical key that protects your account from unauthorized access. Once linked, you simply need to tap the YubiKey to verify your identity during login. How to Link Your YubiKey: Click on your profile icon in the top right corner. Select "Profile" from the menu. Scroll down to the "YubiKey" sectFew readers
Admin settings
Setting login duration for your company
For security reasons, all users on CxPlanner are automatically logged out after 60 days. However, it is recommended to keep this period as short as possible to minimize security risks - it can be set as low as 1 day. How to change the login duration: Click on your profile icon in the top right corner. Select Company profile. Go to the Security tab. Find the login duration field and choose the desired duration (Few readersForce all users to log out
In the event of a security incident where you suspect that one or more users have been compromised, you can force all users in your company to log out. This ensures that everyone must log in again, which can help prevent unauthorized access. How to log out all users: Click on your profile icon in the top right corner. Select Company profile. Go to the Security tab. Find the option to log out all users and confirm the action. This will immediately log all useFew readers