Articles on: Checklists

Configure Multi-Step Checklist Approval Workflows

Overview: multi-step checklist approval


The approval flow in the Asset module lets you configure sequential sign-off steps for each checklist type from Types: Checklists - Approval Structure, which is used to control who signs at each stage and in what order.


Approval flows are configured only in Types: Checklists, not in Project Settings or Template Center. For Project Settings Completed by and Accepted by workflows, see Approval workflows on checklists.


  • Your role must be Manager or higher.
  • You can find the menu at Asset module - Types: Checklists - Approval on the checklist type row.
  • This changes checklist sign-off workflow, role restrictions per step, open-issue enforcement on final approval, and PDF generation eligibility.


Only users with the project role Manager or higher can configure approval flow settings.


How to configure the approval structure


  1. Open the Asset module from the left sidebar.
  2. Go to Types: Checklists.
  3. Find the checklist type to configure, for example Level 1 or Level 2.
  4. Click Approval in that row.


Screenshot: Configure multi-step checklist approval - open Approval Structure


The Approval Structure modal opens with Global Options at the top and three Sign-off step columns below.



Global options


Option

What it does

Block same person signing in different levels (except admin)

Prevents the same user from signing at more than one step


Sign-off step columns


Columns run left to right. The leftmost column runs first. The rightmost column is final approval. Enable or disable each step with the toggle at the top of its column.


Screenshot: Configure multi-step checklist approval - sign-off step columns


Field

Description

Level Name

Label shown on the checklist. Defaults: Complete the checklist, Accept the checklist, Approve the checklist.

Restrict sign-off to User Group

Limits who can sign this step. Leave blank to allow any eligible user.

Auto-assign to this user-group when a previous level is signed

Assigns the group when the previous step completes.

Show pop-up to assign to new person after signing

Opens a reassignment dialog after signing.

Allow every assigned (user-group, company, person) to approve instead of only Admin and Manager

Final step only. When off, only Admin and Manager can final-approve.

Statuses

Outcome options for the step, each with name and color.


  1. Configure each enabled step.
  2. Click Close to save. Changes apply immediately.
  3. Optionally click Reset to Standard to restore default names, statuses, and colors.


The final sign-off step can only be completed when there are no open issues linked to the checklist. Earlier steps can complete while issues remain open.


By default, only Admin and Manager can perform the final sign-off. Enable Allow every assigned... on the final step to allow other assigned users.


Results: multi-step checklist approval


Status

Meaning

Effect

Approved

Final approval granted

Checklist counts as complete; PDF generation unlocked

Temporary approved

Conditional approval at the final step

Checklist remains open; follow-up required

Not approved

Rejection at the final step

Blocks progression until resolved

Accepted

Intermediate sign-off

Does not require resolved issues

Completed

First-step sign-off

Does not require resolved issues


Role

Final sign-off step

Earlier sign-off steps

Admin

Always

Always

Manager

Always

Always

Consultant, Designer, Contractor

Only if Allow every assigned is enabled

Yes, unless restricted by user group


Troubleshooting: multi-step checklist approval


Problem

Cause

Solution

Final sign-off blocked by open issues

Open issues are still linked to the checklist

Resolve or close every open issue on the checklist, then try final sign-off again

Final sign-off blocked by role

Only Admin and Manager can final-approve by default

Ask a Manager or Admin to approve, or enable Allow every assigned on the final step

Sign-off step missing on the checklist

Step is disabled in Approval Structure

Open Types: Checklists - Approval - enable the step toggle

Changes not visible on existing checklists

Page not refreshed

Reload the page. Changes take effect immediately after Close

Same person cannot sign multiple steps

Block same person signing is enabled

Disable that global option, or have a different person sign each step

Approval button not found

You are viewing a checklist, not Types: Checklists

Go to Asset module - Types: Checklists and click Approval on the type row

Updated on: 07/26/2026

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